Key Contacts

Claims information
Commonwealth Care Alliance
148 State Street, 10th Floor
Boston, MA 02109
ATTN: Claims Department
1.800.306.0732

Current Member Issues
Cheryl M. Snyder
Member Services Manager
617.426.0600 ext. 275
csnyder@commonwealthcare.org

Enrollment & Marketing
Guillermo Gonzalez
Outreach & Marketing Manager
617.426.0600 ext. 229
ggonzalez@commonwealthcare.org

Clinical Issues
Janet T. Norton, RN, CCM
SCO Nurse Clinical Coordinator
617.426.0600 ext. 280
jnorton@commonwealthcare.org

Service Plan Issues
Annie Halland
Benefits Operations Coordinator
617.426.0600 ext. 250
ahalland@commonwealthcare.org

Contracting Issues
Diane Ryberg
Provider Network Manager
617.426.0600 ext. 254
dryberg@commonwealthcare.org

Consult/CER Issues
Hudson E. Hardy III
Director of IT
617.426.0600 ext. 270
hhardy@commonwealthcare.org