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Key Contacts

Claims Information
Commonwealth Care Alliance
148 State Street, 10th Floor
Boston, MA 02109
ATTN: Claims Department
1-800-306-0732

Current Member Issues
Maryellen Sheehan
Director of Operations
(617) 960-0380

Enrollment & Marketing
Robert Katzman
Outreach & Marketing Manager
(617) 600-3382

Clinical Issues
Barbara Mitzan
Clinical Program Manager
(857) 246-8828

Quality Issues
Stephanie Giannetto
Quality Program Manager
(857) 246-8874

Service Plan Issues
Claire McCarthy
Business Process Improvement Manager
(857) 246-8878

Contracting Issues
Diane Ryberg
Provider Network Manager
(857) 246-8854

CaseNET/CER Issues
Ritu Mahajan
Clinical Program Manager
(857) 246-8843

Last Updated 3/12/13